Frequently Asked Questions
We recognize that the journey of finding the right senior care often raises some questions. Our FAQ section offers straightforward and helpful responses to common inquiries, helping you to make thoughtful choices regarding the care options for your loved ones.
Your Questions Answered
What services do you offer?
We offer a range of non-medical home care and home health services, including personal care, companionship, medication management and assistance with daily activities to help seniors maintain their independence.
Do you provide free in home care assessments?
Yes. Simply contact us to schedule a consultation. We'll discuss your needs and wants, recommend a caregiver, then prepare a care plan personalized to your loved one's requirements.
What qualifications do your caregivers have?
We have Registered Nurses (RN) licensed Home Health Aides (HHA), Certified Nurse Aides (CNA) and Companions. All of our caregivers are experienced and undergo rigorous training to ensure they provide the highest quality of care to our clients. They are also background-checked and bonded for your peace of mind.
How do you match caregivers with clients?
We carefully assess each client's needs and preferences to pair them with a caregiver who best fits their personality and care requirements.
Can I change my caregiver if needed?
Absolutely. We understand the importance of a good match and are committed to ensuring you are comfortable with your caregiver. Changes can be made upon request.
Who pays the caregiver?
Gemini Home Health employs all of its caregivers. This means you have absolutely no responsibility (or worries) paying employment taxes, doing background checks and other tasks if hiring independent contractors.
What forms of payment do you take?
Our agency is currently a private pay home care agency (with plans for state Medicaid certification). We accept any form of private payment, including checks, credit cards and proceeds from long term care insurance policies that can be used for our services.
How do I start services with Gemini Home Health?
Simply contact us to schedule a consultation. We'll discuss your needs and create a personalized care plan tailored to your loved one's requirements.
Have More Questions?
We're here to help. Reach out to us for more information or to discuss your specific needs.